I stored my antique Grand piano for 5 years with Terry Moving and Storage. When it was picked up it was missing parts.
He promised me for 6 months now that he would get the parts and put them on. Still have not received them. Terrible customer service I want to sell my piano and without the parts the value goes down. Everything was original on it.
If I do not hear from him immediately I will have no choice but to take him to Small claims court and call The better business bureau. What a shame.
I have been more then patient with him. I am upset they were missing in the first place.
Reason of review: Damaged or defective.
Preferred solution: Deliver product or service ordered.